---
updatedAt: 2026-09-09T22:41:16.000Z
agentTools:
  siteIndex: https://developer-docs.amazon/llms.txt
  projectIndex: https://developer-docs.amazon/sp-api/llms.txt
---

# Solicitations API

Learn how to use the Solicitations API.

You use the [Solicitations API](https://developer-docs.amazon.com/sp-api/reference/solicitations-v1) to send non-critical solicitations to buyers. You can request both a product review and seller feedback by sending a single template-based email.

| Current version                                                                                                                                                                                                                                                                                                                                         | Legacy versions | Availability | Sandbox |
| :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :-------------- | :----------- | :------ |
| v1 ([Reference](https://developer-docs.amazon.com/sp-api/reference/solicitations-v1 "Access the complete API reference documentation for the Solicitations API.") \| [Model](https://github.com/amzn/selling-partner-api-models/blob/main/models/solicitations-api-model/solicitations.json "Access the JSON schema model for the Solicitations API.")) | None            | Sellers only | Static  |

<details aria-label="Dropdown menu for Solicitations API release notes"> 
  <summary>Release notes</summary>

For releases prior to January 19, 2022, refer to [Announcements](https://github.com/amzn/selling-partner-api-models/discussions/categories/announcements) in the [Selling Partner API GitHub repository](https://github.com/amzn/selling-partner-api-models).

</details>

To learn more about the terms that are used in this guide, refer to [Terminology](https://developer-docs.amazon.com/sp-api/docs/terminology).

## Use cases

The following use case examples are available for the Solicitations API:

* [Set up the Solicitations API](https://developer-docs.amazon.com/sp-api/docs/set-up-the-solicitations-api): Set up the Solicitations API before soliciting feedback.
* [Solicit feedback for an order](https://developer-docs.amazon.com/sp-api/docs/solicit-feedback-for-an-order): Solicit a product review and seller feedback for an order.

## Roles for the Solicitations API v1

<details>
<summary><span class="notranslate">createProductReviewAndSellerFeedbackSolicitation</span></summary>

| Attribute                          | Value                                                                                                                                                                                                                                          |
| ---------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Regions                            |  NA, EU, FE                                                                                                                                                                                                                                    |
| Required roles (need at least one) |  [Buyer Solicitation](https://developer-docs.amazon.com/sp-api/docs/roles-in-the-selling-partner-api#buyer-solicitation)<br> [Product Listing](https://developer-docs.amazon.com/sp-api/docs/roles-in-the-selling-partner-api#product-listing) |

</details>

<details>
<summary><span class="notranslate">getSolicitationActionsForOrder</span></summary>

| Attribute                          | Value                                                                                                                                                                                                                                          |
| ---------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Regions                            |  NA, EU, FE                                                                                                                                                                                                                                    |
| Required roles (need at least one) |  [Buyer Solicitation](https://developer-docs.amazon.com/sp-api/docs/roles-in-the-selling-partner-api#buyer-solicitation)<br> [Product Listing](https://developer-docs.amazon.com/sp-api/docs/roles-in-the-selling-partner-api#product-listing) |

</details>